All orders on this site can be shipped free within 5-10 bussiness
days.
Delivery is guaranteed! We will
reship once at our expense if your shipment is lost
or damaged . Your purchases will be sent directly by
our distribution centers to your door. You will receive
an email with your order number and your shipping tracking
number. With this tracking number you can track the
progress of your purchase online.
Please
allow 5-10 business days for delivery of your hands.
Please
make sure you enter the correct shipping address and
contact info.
We
are not responsible for reshipment if you provided us
with an incorrect address.
Returns or exchanges are permitted
within five business days, all purchases must be free
of wear and tear and must be thoroughly cleaned so that
all dirt and debris is removed. Dirty packages will
be returned to the customer, without evaluation.
Shipping charges are non-refundable.
Once we receive the item back (shipping charges must
be paid by customer for the return), we will reship
your requested exchange item back to you without charging
any additional shipping fees.
All packages should be returned via
a trackable method, such as EMS,USPS,UPS,DHL. we are not responsible
for packages lost in transit.
Once we receive your return,
please allow up to five business days to complete your
exchange or refund.
Refunds are made in the Credit card
or other payment and may take up to two business days to process
after we receive the returned goods. Kindly include when you
contact us with the following information. This will expedite
the processing of your return.
Your
order number, your full name, and the date the order
was placed and received
A
list of the product(s) to be exchanged or refunded
The
reason for the return of the products
In case you have any question,
please don't hesitate to contact us by email.